Rising Star Award 2011 from Rakuten Travel

Customer Satisfaction Award 2012 from Rakuten Travel

Rakuten's Silver Award 2013

Winner Certificate of Excellence Reviews 2012

Winner Certificate of Excellence Reviews 2012
Our Best Rate Guarantee

Please be confident that you will always get the best available rate at V Residence Hotel and Serviced Apartment when you book on our sites (www.vresidence.com).

Whenever you make a room reservation through our website or direct with our hotel, we guarantee that you will receive the best rates and deals possible.

If you find a lower publicly available rate prior to, or within 24 hours of booking your room, simply make a claim directly on 02-661-2525 or email info@vresidence.com and we will create a new reservation for you honoring that lower rate PLUS an additional 10% discount.

If you have any questions, our personal assistance officer will be more than happy to provide assistance.

Room Types

The Best Rate Guarantee will apply to any room type that is the same as a room type that can be booked on a competing website.


In the event that the other website displays the rate in a different currency from V Residence rate, we reserve the right to deny a claim where the competitor rate appears lower than the hotel rate if the difference between the rates is due to different currency exchange rests used by the two rate providers. Unpublished Rates.

V Residence Hotel and Serviced Apartment reserves the right to amend , revise, supplement, suspend or discontinue the Best Rate Guarantee at anytime in its sole discretion and without prior notice.

This does not apply to pre-paid bookings i.e. Early Bird package